Shipping policy
At EquiReach Equestrian, we aim to dispatch all orders as quickly and effectively as possible.
Processing Times
Orders are typically processed within 1-3 Working days. During launches, promotions or busy periods such as Christmas, New Year etc, processing may be slightly extended.
UK Shipping
We currently ship across the UK Using tracked delivery services. Estimated delivery times are usually 205 working days once dispatched. This may be delayed due to holidays.
International Shipping
International shipping may be available on selected orders. Delivery times and shipping costs will vary depending on location. Please Contact us before placing your order for international enquiries.
Tracking Information
Where available, tracking details will be provided once your order has been dispatched.
Delays
While we aim to meet estimated delivery times, delays caused by couriers, customs or unforeseen circumstances are outside of our control.
Incorrect Shipping Information
Please ensure all shipping details are entered correctly at checkout. EquiReach Equestrian cannot be held irresponsible for delays or lost parcels caused by incorrect address information.
Lost or Damaged Parcels
If your order arrives damaged or has not arrived within the given timeframe, please contact us at equireachequestrian@outlook.com so we can assist further.
For any shipping queries, please contact us directly and we will be happy to help.